Physical items
Depending on your location and the time of year, physical items can take multiple weeks to be delivered. Orders are sent within 3 working days, but they can take much longer to arrive (especially if they get caught up in customs!)
Please regularly check the tracking link from your 'order dispatched' email.
If there are additional fees to be paid (e.g. for customs) then it is your responsibility to complete this, which will be required before delivery. If you have not received your item, and are unclear on the status of your order after reviewing your tracking information, please get in touch and so I can help.